Welcome to the website of Arco Logistics (“Arco Logistics,” “we,” “our,” or “us”). By accessing or using our website, submitting information through our website, communicating with us, or using our services, you agree to these Terms and Conditions.

Please read these Terms carefully. If you do not agree with these Terms, please do not use our website or submit information through our website.

1. About Arco Logistics

Arco Logistics is a transportation and logistics company providing trucking, freight transportation, dispatch coordination, shipment updates, driver communication, and related operational support services. Information on this website is provided for general business, informational, recruiting, and communication purposes.

2. Use of Our Website

You agree to use our website only for lawful purposes. You may not use our website to submit false, misleading, or incomplete information; interfere with the operation or security of the website; attempt to gain unauthorized access to our systems; use our website for spam, fraud, or unlawful activity; or copy, reproduce, or misuse our website content without permission. We reserve the right to restrict access to our website or services if we believe the website is being misused.

3. Information Submitted Through the Website

When you submit information through our website, including contact forms, driver applications, employment inquiries, or other forms, you agree that the information you provide is accurate and submitted voluntarily. Submitting a form does not guarantee employment, a business relationship, transportation services, or any specific response time from Arco Logistics. Driver applicants may be contacted for additional information, interview scheduling, qualification review, onboarding, or other recruiting-related communication.

4. Employment and Driver Applications

Any employment or driver opportunity information listed on our website is for general informational purposes and may change at any time. Submitting a driver application does not create an employment relationship or independent contractor relationship with Arco Logistics. Any employment, contractor, or driver relationship must be confirmed separately in writing and may be subject to background checks, driving record review, insurance requirements, safety requirements, company policies, and applicable laws.

5. Transportation and Logistics Communications

Arco Logistics may communicate with customers, brokers, shippers, receivers, drivers, employees, job applicants, and other business contacts by phone, email, SMS/text message, or other communication methods for operational and business purposes. These communications may include dispatch updates, pickup and delivery coordination, appointment details, document requests, shipment status updates, recruiting communication, onboarding information, and general business support.

6. Website Content

We try to keep the information on our website accurate and updated. However, we do not guarantee that all website content is complete, current, or error-free. Arco Logistics may update, change, or remove website content at any time without notice.

7. Third-Party Links

Our website may include links to third-party websites or services. These links are provided for convenience only. Arco Logistics is not responsible for the content, privacy practices, terms, or actions of any third-party website or service.

8. Privacy

Your use of our website and communications with Arco Logistics are also governed by our Privacy Policy. Please review our Privacy Policy at www.arco4logistics.com/privacy-policy/.

9. SMS/Text Messaging Terms and Conditions

By providing your phone number and opting in to receive SMS/text messages from Arco Logistics, you agree to receive text messages related to our business, transportation, employment, recruiting, dispatch, and operational communications. SMS messages may be sent to drivers, employees, job applicants, customers, brokers, shippers, receivers, and other business contacts who have provided their phone number and consented to receive messages.

Types of SMS Messages You May Receive

SMS messages from Arco Logistics may include driver dispatch updates, pickup and delivery coordination, shipment status updates, appointment confirmations or schedule changes, document requests including POD or load-related documents, yard or equipment coordination, job applicant follow-ups, interview scheduling, driver onboarding communication, employee communication, and customer, broker, shipper, receiver, or business support communication. Messages are used for direct business communication. Arco Logistics does not use SMS for mass marketing campaigns, automated promotional messages, or unrelated advertising.

Message Frequency

Message frequency may vary depending on your relationship with Arco Logistics and the nature of the communication. For example, drivers or employees may receive messages more frequently during active dispatch or operational coordination. Job applicants, customers, brokers, or other business contacts may receive messages only as needed.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and phone plan. Arco Logistics is not responsible for any charges billed by your mobile carrier.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP. After you reply STOP, we may send one final confirmation message to let you know that you have been unsubscribed. After that, you will no longer receive SMS messages from Arco Logistics unless you opt in again.

Help Instructions

For help, you may reply HELP. You may also contact Arco Logistics through our website at www.arco4logistics.com.

SMS Consent and Privacy

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes. Phone numbers collected for SMS communication, SMS opt-in consent, and SMS-related information will not be sold, rented, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes. For more information about how we collect, use, and protect personal information, please review our Privacy Policy at www.arco4logistics.com/privacy-policy/.

Wireless Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages. SMS delivery may depend on your mobile carrier, network availability, and device settings.

10. No Guarantee of Service Availability

We make reasonable efforts to keep our website and communication systems available. However, we do not guarantee that our website, forms, SMS messaging, email, or other communication systems will always be available, uninterrupted, secure, or error-free.

11. Limitation of Liability

To the fullest extent permitted by law, Arco Logistics is not responsible for any indirect, incidental, special, or consequential damages arising from your use of our website, your inability to access the website, or your reliance on information provided on the website. Nothing in these Terms is intended to limit rights or responsibilities that cannot be limited under applicable law.

12. Changes to These Terms

Arco Logistics may update these Terms and Conditions from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of our website or communication with us after changes are posted means you accept the updated Terms.

13. Contact Us

Arco Logistics

Website: www.arco4logistics.com

Email: info@arco4logistics.com

Phone: 818-287-8435