Arco Logistics (“Arco Logistics,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, submit a driver application, contact our company, or communicate with us by phone, email, SMS/text message, or other communication methods.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, mailing address, employment or driver application information, CDL and driving experience information, availability and work preferences, communication history with our company, and shipment, dispatch, or operational information related to our transportation services. We may also collect basic website usage information such as browser type, device information, pages visited, and general analytics data to help us improve our website and services.

2. How We Use Personal Information

We use personal information for legitimate business and operational purposes, including responding to questions and inquiries; reviewing driver applications; communicating with job applicants, drivers, employees, customers, brokers, and business contacts; coordinating dispatch, pickup, delivery, shipment updates, and operational matters; scheduling interviews, onboarding, and employment-related communications; providing customer support; maintaining business records; improving our website, services, and internal processes; and complying with legal, regulatory, insurance, safety, and transportation-related requirements.

3. SMS/Text Message Communications

Arco Logistics may use SMS/text messaging for direct, one-to-one communication with drivers, employees, job applicants, customers, brokers, shippers, receivers, and other business contacts. SMS messages may include dispatch updates, pickup and delivery coordination, document requests, interview scheduling, onboarding communication, shipment status updates, appointment details, and general operational support. By providing your phone number and consenting to receive SMS messages, you agree to receive text messages from Arco Logistics related to our business operations. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us through our website.

4. SMS Consent and Data Sharing

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes. Phone numbers collected for SMS communication, SMS opt-in consent, and SMS-related information will not be sold, rented, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes.

5. When We May Share Information

We do not sell personal information. We may share limited personal information only when necessary for legitimate business purposes, such as with service providers that help us operate our business, website, communication systems, or transportation operations; with insurance, compliance, safety, or regulatory parties when required; with brokers, customers, shippers, receivers, or transportation partners when necessary to perform transportation services; when required by law, legal process, regulation, or government request; or to protect the rights, safety, and property of Arco Logistics, our employees, drivers, customers, or others. Any third-party service provider that assists us is expected to protect personal information and use it only for the purpose of providing services to Arco Logistics.

6. Cookies and Website Analytics

Our website may use cookies, analytics tools, or similar technologies to understand how visitors use our website and to improve website performance. You may be able to control cookies through your browser settings. Disabling cookies may affect certain website features.

7. Data Security

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal or regulatory obligations, resolve disputes, maintain business records, and enforce our agreements.

9. Your Choices

You may contact us to request access, correction, or deletion of certain personal information, subject to applicable legal, regulatory, and business recordkeeping requirements. You may opt out of SMS messages at any time by replying STOP.

10. Third-Party Links

Our website may include links to third-party websites or services. Arco Logistics is not responsible for the privacy practices, content, or policies of any third-party website or service.

11. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

Arco Logistics may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

Arco Logistics

Website: www.arco4logistics.com

Email: info@arco4logistics.com

Phone: 818-287-8435